Zeed Baj's Privacy Policy — Your data, your control

Zeed Baj (zeedbaj.win) takes user privacy seriously. This Privacy Policy ("Policy") explains what information we collect, why we collect it, how we use it, and how we keep it secure.

This Policy applies to the Zeed Baj website, mobile app, and all related services. Please read it carefully before using our platform. If you have any questions, feel free to contact us directly.

Zeed Baj never sells or transfers your data to unauthorized parties. Your trust is our most valuable asset — protecting it is our top priority.

Zeed Baj collects two types of information from you — information you provide directly, and information collected automatically. A full breakdown is provided below:

Zeed Baj collects information through several methods. It is important that you have a clear understanding of each:

• Registration Form: When creating an account, you directly provide your name, email address, and mobile number.
• KYC verification: You may be required to submit a copy of your national ID card or passport for identity verification.
• Transaction Processing: Payment information is collected during deposit and withdrawal transactions.
• Cookies & tracking: Technical information is collected automatically while you use the website or app.
• Customer Service Contact: Information provided during live chat or email correspondence is stored.
• Third-Party Verification Services: Trusted third-party services may be used for age and identity verification.

Zeed Baj uses your information only for specific, legitimate, and transparent purposes. We never use data unnecessarily. Your information is used for:

• To complete account registration and verification.
• To process deposits, withdrawals, and other financial transactions.
• To recommend games and promotions tailored to your preferences.
• To ensure platform security and prevent fraud.
• To meet legal obligations — such as AML (Anti-Money Laundering) requirements.
• To provide customer service and resolve complaints.
• To notify you of new bonus offers and important updates.
• To support the technical development of the platform and improve the user experience.

Zeed Baj does not sell or rent your personal information to third parties. However, limited data may be shared in certain specific circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, or Rocket to complete transactions.
• KYC verification service: Licensed third-party services are used for identity verification.
• Law enforcement agencies: We are required to share relevant information when directed by a court order or other legal obligation.
• Game providers: Minimal data may be shared with the relevant software provider for the purposes of game operation.
• Business Transfer: If Zeed Baj ever merges with another company, data may be transferred — however, this Policy will continue to apply.

Every third-party service provider is bound by a confidentiality agreement with Zeed Baj and is not permitted to use your data for their own purposes.

The Zeed Baj website and app use cookies and similar technologies. Cookies are small data files stored on your device that help improve your browsing experience.

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functional cookies: Remembers your language preferences and settings.
• Analytics Cookies: To understand which sections of the site are used most.
• Marketing Cookies: Used to show you relevant offers based on your preferences.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

Zeed Baj protects your data using industry-leading technology, with security measures operating across multiple layers:

• 256-bit SSL Encryption: Every data transmission on the website and app is encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Regular Security Audits: An independent team of third-party experts regularly audits our systems.
• Limited Access Control: Only authorized personnel have access to your data.
• Data Masking: Sensitive data is masked before being stored in the system.

Zeed Baj does not retain your data beyond what is necessary. Retention periods vary depending on the type of information:

• Account information: For the duration of account activity and for 5 years after closure (for legal compliance purposes).
• Transaction Records: Retained for a minimum of 7 years in accordance with financial regulations.
• KYC documents: Retained for up to 5 years after verification.
• Customer Service Contact: Retained for 2 years after the issue is resolved.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, data is securely deleted or anonymized.

As a Zeed Baj user, you have important rights over your own data. To exercise any of these rights, please contact our support team:

Zeed Baj is for users aged 18 and above only. We never knowingly collect information from minors. If we become aware that a minor's data has been collected inadvertently, we will delete it immediately and close the associated account.

If you suspect a minor is using our platform, please notify us immediately. We take a strict stance on child protection.

Zeed Baj reserves the right to update this Privacy Policy at any time. If significant changes are made, we will notify you by email or through a platform notification. Any updated policy takes effect from its published date.

We recommend checking this page regularly to stay informed of the latest updates. Continued use of Zeed Baj following any changes constitutes your acceptance of the revised policy.

For any questions or complaints about our Privacy Policy, please contact our Data Protection Team:

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the website.
• Response Time: Responses are typically provided within 24–48 hours.

Zeed Baj is always here to protect your privacy.